Platform Rules Member Obligations Philippines

slovip Terms and Conditions – What Every Philippine Member Should Know

These Terms and Conditions govern your use of the slovip platform. By registering an account or using any part of the service, all members based in the Philippines agree to the rules set out below. Please read through each section carefully before you start using the platform.

Last updated: 2025. These terms apply to all registered members on the slovip platform.

1. Account Registration and Eligibility

To register a slovip account, you must be at least 21 years of age and currently residing in the Philippines, where use of the platform is permitted under applicable local regulations. Only one account per person is allowed — creating multiple accounts for the same individual is a violation of these terms and may result in the suspension or permanent closure of all associated accounts without notice. When you register, you are required to provide accurate and complete personal information, including a valid Philippine mobile number or email address, and you agree to keep that information up to date at all times. slovip reserves the right to request identity verification documents at any stage, including a government-issued Philippine ID, in order to confirm the eligibility of any account holder. Accounts registered using false or incomplete information may be suspended pending verification or permanently closed if the information cannot be confirmed. You are solely responsible for maintaining the confidentiality of your login credentials and must not share your username or password with any other person. If you suspect that your account has been accessed without your authorisation, you should contact the support team immediately and change your password without delay.

2. Deposits, Withdrawals, and Payments

All financial transactions on the slovip platform are conducted in Philippine pesos (PHP) using supported local payment channels, which currently include GCash and Maya. Deposits are credited to your account balance after successful confirmation from the payment provider, which typically occurs within a few minutes of the transaction being completed on your end. Minimum deposit and withdrawal amounts are displayed inside your account dashboard and may be updated from time to time without prior notice. Withdrawals are processed to the same payment method used for the original deposit, and slovip reserves the right to request additional verification before releasing funds if there is any concern about account security or eligibility. Funds in your account balance cannot be transferred to another member's account and are not redeemable for cash through any means other than the standard withdrawal process described in your account settings. If a deposit is made in error or a transaction is disputed, you must notify the support team within 7 calendar days of the transaction date for the matter to be reviewed. slovip is not responsible for delays caused by third-party payment providers, network outages, or issues on the member's side of the payment channel.

3. Bonuses and Promotional Offers

All bonus offers and promotional credits available on the slovip platform are subject to their own individual terms, which are published on the Bonus page alongside each active promotion. A bonus becomes valid only after it has been claimed through the correct process as described in the relevant offer — simply making a deposit does not automatically qualify a member for every available promotion unless the specific bonus terms state otherwise. Most bonuses carry a rollover or wagering requirement, which means the credited amount must be turned over a specified number of times across eligible games or bet types before any winnings derived from that bonus can be withdrawn as cash. Attempting to withdraw bonus-derived funds before meeting the stated rollover requirement will result in the bonus and any associated winnings being forfeited without compensation. slovip reserves the right to modify, suspend, or cancel any promotional offer at any time, including removing a bonus from a member's account if there is evidence that the offer was claimed in bad faith, through the use of multiple accounts, or in violation of these Terms and Conditions. Members who are found to be exploiting bonus structures — for example by placing low-risk bets specifically to meet rollover requirements while minimising platform exposure — may have their bonus access restricted or their accounts reviewed. Any questions about a specific bonus, its eligibility criteria, or its rollover calculation should be directed to the support team or checked against the full terms listed on the FAQ page.

4. Betting Rules and Platform Use

All bets placed on the slovip platform are final once confirmed — members cannot cancel, amend, or reverse a wager after it has been accepted by the system, regardless of any subsequent change in circumstances such as a change in odds, a team announcement, or a personal change of mind. The platform reserves the right to void any bet that was placed on an event where incorrect odds were displayed due to a technical error or data feed issue, and in such cases the original stake will be returned to the member's account balance without additional compensation. Members are responsible for ensuring their account balance is sufficient before placing any wager; the system will not allow a bet to be placed if the required amount is not available, and credit betting is not available under any circumstances. Bets placed on suspended markets, cancelled events, or outcomes that have already been determined before the bet was accepted may be voided at the platform's discretion, and stakes will be refunded accordingly. The use of automated betting software, bots, scripts, or any tool that interacts with the platform in a non-human manner is strictly prohibited and will result in immediate account suspension and forfeiture of any balance held. Members who participate in the Lottery section agree that all draw results are final and independently verified, and that no claim can be made against the platform on the basis of a disputed result after the draw has been officially confirmed. For guidance on specific sports markets, bet types, and odds formats used on the platform, members should consult the Betting Tips section or the FAQ page.

5. Responsible Gaming and Member Welfare

slovip is committed to providing a safe and responsible entertainment environment for all Philippine members, and the platform offers a range of tools to help members manage their gaming activity within comfortable personal limits. Members can access deposit limit settings, session reminders, and self-exclusion options through the account dashboard, and full details of these tools are explained on the Responsible Gaming page. If you feel that your gaming activity is becoming difficult to control, or if someone you know is showing signs of problem gambling, we strongly encourage you to make use of the self-exclusion feature or to reach out to a qualified support organisation in the Philippines for confidential assistance. Members who have activated a self-exclusion period will not be permitted to access the platform or claim any bonuses for the duration of that exclusion, and slovip will not reverse a self-exclusion at the member's request until the agreed period has elapsed. The platform does not extend credit to members under any circumstances, and there is no facility for borrowing against an account balance or placing bets on account without sufficient cleared funds. Parents and guardians are reminded that it is their responsibility to ensure that minors do not gain access to the slovip platform, and the use of parental control software on shared devices is strongly recommended. Any member who believes their account may have been accessed by a minor or an unauthorised third party should contact the support team immediately so that the account can be secured.

6. Account Security and Prohibited Conduct

Each member is personally responsible for all activity carried out under their slovip account, whether or not that activity was authorised by the account holder, and the platform cannot be held liable for losses arising from unauthorised access that resulted from the member's failure to keep their login credentials secure. Sharing an account with another person, allowing a third party to deposit or withdraw on your behalf, or acting as an agent for other members in any capacity is strictly prohibited and will result in account closure and forfeiture of any remaining balance. The following actions constitute prohibited conduct on the platform and may result in immediate suspension, permanent closure, and forfeiture of funds without prior notice: using a VPN or proxy to mask your location; creating accounts on behalf of another person; providing false identity or payment information during verification; colluding with other members to manipulate outcomes; and engaging in any form of money laundering, fraud, or criminal activity through the platform. slovip cooperates fully with Philippine law enforcement authorities and relevant regulatory bodies, and will provide account information and transaction records upon receipt of a lawful request without notifying the member concerned. Any attempt to hack, reverse-engineer, or otherwise interfere with the technical operation of the platform — including its games, payment systems, odds feeds, or member databases — will be treated as a serious breach of these terms and may result in civil or criminal action. Members are encouraged to report any suspected security vulnerabilities, fraudulent accounts, or suspicious behaviour to the support team so that appropriate action can be taken promptly.

7. Amendments, Governing Law, and Contact

slovip reserves the right to amend, update, or replace these Terms and Conditions at any time, and the revised version will take effect as soon as it is published on this page — continued use of the platform after any update constitutes acceptance of the revised terms. Members are encouraged to review this page periodically to stay informed of any changes, and significant updates may also be communicated via the email address or mobile number associated with the member's account. These Terms and Conditions are governed by the laws applicable to online gaming platforms operating in the jurisdiction under which slovip is licensed, and any dispute arising from the use of the platform that cannot be resolved through the support team will be subject to the dispute resolution procedures set out in the applicable regulatory framework. The Privacy Policy forms part of the overall agreement between slovip and its members and should be read in conjunction with these terms. If you have questions about any clause in these Terms and Conditions, the clearest starting point is the FAQ page, which addresses the most common member queries in plain Philippine English. For matters not covered by the FAQ, you may contact the support team by writing to the email address displayed in the footer of this page. Registering or continuing to use your slovip account confirms that you have read, understood, and agreed to be bound by these Terms and Conditions in their current form.

Questions About These Terms?

If anything in the Terms and Conditions is unclear, the FAQ page covers the most common questions in straightforward Philippine English. You can also visit the Responsible Gaming page for tools and support, or head to the About Us page to learn more about how slovip operates for Philippine members.